This Government Department was established in July 2010 to reduce costs and deliver savings in administrative, support and procurement services for a Government sector. Their role is to facilitate and lead initiatives that result in savings and efficiencies.
The establishment of the Government Department is a critical development to progress the wider work programme for transformational change.
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Using the FlowBiz Workflow Connect BPM Portal and associated tools has helped put this Government Department ahead of its expected project delivery. With the assistance of FlowBiz and a team of business analysts, within 12 months this Government Department have defined critical business processes and commenced the in-depth analysis, dissemination and improvement of the processes.Government Department Representative
Benefits after 12 months:
- Over 350 processes defined, published and managed.
- Reduced time to access critical process information.
- Reduced training impost due to ease of use of workflow tool.
- Community engagement through easy to user interface.
- Link back to Oracle database for process information in system processes
- Critical documents being loaded ready for linking to processes.
- Vastly improved record searching and indexing.
- Improved satisfaction from analysts.
- Improved satisfaction from the user community.
- Platform ready for extensible modules.